What should I do if my Lokai breaks?
If your Lokai breaks and it was purchased from Lokai.com, please contact us with your order number and we will respond to your message as soon as possible.
If you purchased your Lokai product from a local retailer, please contact the original seller. We are only able to accept exchanges and returns for those customers who purchased directly from Lokai.com.
- I don't see the Lokai color I am looking for. Can I still purchase it?
- How do I know what size Lokai to get?
- How long will the Lokai 2.0 bracelets be sold for?
- What are the Lokai 2.0 bracelets made from?
- Is there a specific charity the Lokai 2.0 donations will be going to?
- 2.0 Care Instructions
- How do I clean my Metal Water Bottle?
- Can I customize the Black & White Lokai sizes?
- How does the Black & White Lokai work? How do you donate?
- What should I do if my Lokai breaks?
Ask us a question
Or call us at 877-725-5747
Mon - Fri between 9am - 6pm EST.