What should I do if my Lokai bracelet breaks?
Every Lokai bracelet comes with a one-time replacement warranty.
If your bracelet breaks and it was purchased from Lokai.com, please contact us with your order number, which bracelet broke, and your shipping address.
If your bracelet breaks and it was purchased from an authorized retailer or received as a gift, please contact us with a picture of your broken bracelet and your shipping address.
We will respond to your message as soon as possible.
Lokai bracelets
- Retail locator: where can I buy Lokai?
- How do I know what size Lokai bracelet to get?
- What's inside the black and white beads?
- How do I activate my $5 off reward?
- How does the Lokai Rewards Program work?
- Metals Collection & Stones Collection Care Instructions
- How do I clean my Water Bottle?
- Can I customize the Black & White Lokai sizes?
- What should I do if my Lokai bracelet breaks?
- How can I guarantee my Lokai bracelet is authentic?